Responsible Gaming

The casino treats responsible gaming as a customer service policy. We believe it is our responsibility to you, our customers, to ensure that you enjoy playing on our site while remaining fully aware of the potential social and financial harm associated with problem gambling.
Maintaining control
Gambling should be viewed as a fun pastime and not as a means to generate income. While most may view gambling as a recreational activity and only risk spending what they can afford, for some it may be more challenging. In order to maintain control over your gambling habits, we remind you that you should always consider the following points:
    Gambling should be moderate and carried out as a form of leisure, and not as a way of making money
    No need to chase wagering — You always have a chance to win another time
    Play only when you can cover your losses
    Keep track of time and keep track of the amount of money you spend
    If you need a break from gambling, please submit a request to the online support team and we will put you on hold for a while
If you need someone to talk to about any problems you may be having while gambling, please contact one from the organizations described below.
Do you have a problem?
If you are concerned that gambling may be having a negative impact on your life or the lives of loved ones, the following questions may help you find out.
    Does gambling distract you from going to work or school?
    Do you play to just pass the time or to avoid boredom?
    Do you play alone for long periods of time?
    Has anyone ever criticized you for your gambling?
    Have you lost interest in family, friends or hobbies due to gambling?
    Have you ever lied to hide the amount of money or the amount of time you spent gambling?
    Did you lie, steal or borrow to place bets?
    You are reluctant to spend "play money" for anything else?
    Do you play until you lose all your money?
    Do you ever have a desire to try to win back lost money as soon as possible immediately after a loss?
    Do you ever feel lost and desperate when you run out of money when gambling?
    Can any arguments, frustrations or disappointments make you want to play?
    Does gambling cause you depression and thoughts of suicide?
The more questions you answer “yes” to, the more likely it is that you have a problem with gambling. To speak to someone who can give you advice and support, please contact one of the organizations below.
Self-exclusion
If you need to take a break from gambling, you can self-exclude yourself by by contacting support. The exclusion itself means that your account will remain closed for a minimum of 3 months, and will not be reopened under any circumstances during this period. You can also request a short-term freeze of your account for a period of 7 days.
If you are considering self-exclusion, please be sure to contact all gambling establishments where you have accounts and request that your accounts be frozen there as well. We also recommend that you pay attention to installing software that will allow you to block access to online gambling sites. See filter systems at the bottom of this page.
Gambling Advice Organizations
* GamCare, the leading authority providing advice, advice and practical help on tackling the social impact of gambling in the UK, can be visited at address: www.gamcare.org.uk. Confidential helpline: 0845 6000 133.
* Gamblers Anonymous is a fellowship of men and women who have come together to solve their own gambling problems and help other problem gamblers do the same. There are regional offices around the world. Information about Gamblers Anonymous services can be found at: www.gamblersanonymous.org.uk.
* Gambling Therapy provides support and advice for those affected by gambling. Members of the gambling therapy team work both in the UK and internationally.Information about the site can be found at: www.gamblingtherapy.org
Minors
Opening an account and playing at Zephyr Casino is illegal for persons under 18 years of age. Bigbetslot Casino takes its responsibilities in this regard very seriously. We conduct age verification on all customers who use payment mechanisms available to those under 18 years of age and additionally perform random age verification on customers using other forms of financing mechanisms. Please note that if anyone under the age of 18 is caught using the site, their winnings will be confiscated.
Filtering Systems
Filtering allows parents to regulate internet access based on selected criteria. Parents can use filters to prevent their children from accessing gambling sites. If you share a computer with family or friends who are prohibited by law from registering and betting on our site, or someone has asked you to block access to gambling yourself, please consider the following filtering and parental control options.