Terms and Conditions
The casino treats responsible gaming as a customer service policy. We believe it is our responsibility to you, our customers, to ensure that you enjoy playing on our site while remaining fully aware of the potential social and financial harm associated with problem gambling.
Maintaining control
Gambling should be viewed as a fun pastime and not as a means to generate income. While most may view gambling as a recreational activity and only risk spending what they can afford, for some it may be more challenging. In order to maintain control over your gambling addiction, we remind you that you should always keep the following points in mind:
Gambling should be moderate and carried out as a form of leisure, and not as a way of making money
There is no need to chase wagering - you always have a chance to win another time
Only play when you can cover your losses
Keep track of time and keep track of the amount of money you spend
If you need a break from gambling, write a request to the online support team and we will exclude you for a while
If you need to talk to someone about any problems you may have when gambling, please contact one of the organizations listed below.
Do you have any problems?
If you are concerned that gambling may be having a negative impact on your life or the lives of loved ones, the following questions may help you find out.
Does gambling distract you from going to work or school?
Do you play to just pass the time or to escape boredom?
Do you play alone for long periods of time?
Has anyone ever criticized you for your gambling?
Have you lost interest in family, friends or hobbies due to gambling?
Have you ever lied to hide the amount of money or the amount of time you spent gambling?
Have you lied, stolen or borrowed to place bets?
Are you reluctant to spend your "play money" on anything else?
Do you play until you lose all your money?
Do you ever have a desire to try to win back lost money as soon as possible immediately after a loss?
Do you ever feel lost and desperate when you run out of money when gambling?
Can any arguments, frustrations or disappointments make you want to play?
Does gambling lead you to depression and thoughts of suicide?
The more questions you answer “yes” to, the more likely it is that you have a gambling problem. To speak to someone who can give you advice and support, please contact one of the organizations below.
Self-exclusion
If you need a break from gambling, you can exclude yourself by contacting support. The exclusion itself means that your account will remain closed for a minimum of 3 months, and will not be reopened under any circumstances during this period. You can also request a short-term freeze of your account for a period of 7 days.
If you are considering self-exclusion, please be sure to contact all gambling establishments where you have accounts and request that your accounts be blocked there as well. We also recommend that you pay attention to installing software that will allow you to block access to online gambling sites. See filtration systems at the bottom of this page.
Organizations engaged in consulting in the field of gambling
* GamCare, the leading authority providing advice, advice and practical help to tackle the social impact of gambling in the UK, can be visited at www.gamcare.org.uk. Confidential helpline: 0845 6000 133.
* Gamblers Anonymous is a fellowship of men and women who have come together to solve their own gambling problems and help other avid gamblers do the same. There are regional offices around the world. Information about Gamblers Anonymous services can be found on the website: www.gamblersanonymous.org.uk.
* Gambling Therapy provides support and counseling for those affected by gambling. Members of the gambling therapy team work both in the UK and internationally. Information about the site can be found at: www.gamblingtherapy.org
Minor players
Opening an account and playing at Zephyr Casino is illegal for persons under 18 years of age. Bigbetslot Casino takes its responsibilities in this regard very seriously. We conduct age verification on all customers who use payment mechanisms available to those under 18 years of age and additionally perform random age checks on customers using other forms of financing mechanisms.Please note that if anyone under the age of 18 is caught using the site, their winnings will be confiscated. Filtering systems Filtering allows parents to regulate Internet access based on selected criteria. Parents can use filters to prevent their children from accessing gambling sites. If you share a computer with family or friends who are prohibited by law from registering and betting on our site, or someone has asked you to block access to gambling yourself, please consider the following fp.) if necessary.
It should be remembered that the payment service provider is not responsible for the timely payment of payments ordered by the Player. In addition, the provider is not responsible for the legality of the actions performed by the user.
If the Player has submitted an application, this means that he confirms that there is no violation of current legislation. Click on the “Payment” button makes the payment made automatically processed and not subject to cancellation. If the Player decides to refuse any service during further transactions, he should formalize the refusal by logging into his Personal Account.
If the Player’s payment card data cannot be processed, the provider is not responsible for this. Nor is he liable for the refusal of the issuing bank to make payments with the Player’s bank card. If the user does not agree with such conditions, he will need to contact the gaming club support service.
Regulations on bets and payments of online casinos
Each bet is accepted using the official Casino software. The use of other software is unacceptable. If a software failure is detected on the club’s website, the Casino has the right to withdraw incorrectly accrued money from the Player’s account.
In the event that the Player does not make a single transaction for six months, the administration may close the user’s account after this time. If at that moment there are funds in the client’s account, they will be debited.
If any technical malfunction is detected in the operation of the casino software due to which funds were accidentally credited to the player’s gaming account, then the gaming club Zephyr casino leaves reserves the right to write off the amount of winnings and bonuses accrued as a result of this technical malfunction.
Both the accrual of bonuses and the return of cash are made only after confirmation of the Player’s phone number and email. The administration has the right to carry out identification measures. The user must provide a scanned copy of their passport or other document to confirm their identity. To confirm the Player’s identity, the administration may hold a video conference. The user's account may be blocked until the real identity of the Player is established.
Features of submitting an application to receive winnings:
withdrawal of money is made in the same way as their deposit;
withdrawal is possible only if there are no active bonuses on the Player’s account;
minimum withdrawal amount – is set individually for each payment system. Details are available on the account replenishment page;
If the amount of funds withdrawn is more than $100 in total, the casino reserves the right to identify the player’s identity. This procedure is carried out to increase the level of client security.
A list of available payment systems for depositing and withdrawing funds is available on the Cashier page. For additional information, you can contact the gaming club support service.
Withdrawal of the player’s funds is possible only after full fulfillment of the bonus wagering requirement, which is equal to 3 * deposit amount. If the player wants to withdraw funds before this condition is met, then in this case the casino reserves the right to charge a commission in the amount of 20% of the withdrawn amount.
The average processing time for the application is 24 hours. We remind you that payment systems may charge a commission.
Restrictions on withdrawal of funds
Each Player has different limits on withdrawal of funds from the account. And this indicator depends on the total size of the user’s deposit.